Diploma of Leadership and Management

Develop the management competencies required to be an effective manager in business, office or administrative environments. Learn about performance management, financial management, and information management. Acquire skills to develop workplace policies and procedures and manage customer service. Bring value to the organisation by assisting the workplace to become more efficient and facilitating continuous improvement.

ACADEMIC

• Completion of Australian Year 12 or equivalent

ENGLISH PROFICIENCY

• Upper-intermediate Level of English 

                        OR

• IELTS Test Score of 5.5 

                     OR
Other recognised English Language tests such as:

• TOEFL iBT Test Score of 46
• PTE Academic Test Score of 42
• Cambridge English: FCE
• OET Pass Grade
• TOEFL PBT Test Score of 527
• TOEIC 605- 880

• BSBLDR511 Develop and use emotional intelligence
• BSBMGT517 Manage operational plan
• BSBLDR502 Lead and manage effective workplace relationships
• BSBWOR502 Lead and manage team effectiveness
• BSBCUS501 Manage quality customer service
• BSBMGT502 Manage people performance
• BSBMGT516 Facilitate continuous improvement
• BSBWHS501 Ensure a safe workplace
• BSBWOR501 Manage personal work priorities and professional development
• BSBADM502 Manage meetings
• BSBSUS501 Develop workplace policy and procedures for sustainability
• BSBFIM501 Manage budgets and financial plans

This course is delivered over 60 weeks + 18 weeks of holidays.
Classes are rostered for 2½ days per week + self-study component.
Weekday & Weekend classes available.
Full Time studies requires students to attend a minimum of 20 scheduled course contact hours per week. 

• Business Manager
• Human Resources Manager
• Sales Team Manager