Certificate IV in Hospitality

Kick-start a career in the fast growing and diverse hospitality industry. Be equipped with the skills and knowledge to be competent in a varied range of positions including bar supervisor/team leader, food and beverage supervisor/team leader, shift manager or duty manager. You will acquire a broad range of hospitality service, sales or operational skills combined with supervisory skills and sound knowledge of industry operations to plan, monitor and evaluate the work of team members. You will learn to operate independently or with limited guidance from others, and use discretion to solve non-routine problems.
 

• Completion of the SIT30616 Certificate III in Hospitality or equivalent.

ACADEMIC

• Completion of Australian Year 11 or equivalent

ENGLISH PROFICIENCY

• Intermediate Level of English 

                        OR

• IELTS Test Score of 5.0 

                     OR

Other recognised English Language tests such as:

• TOEFL iBT Test Score of 35
• PTE Academic Test Score of 36
• Cambridge English: FCE
• OET Pass Grade
• TOEFL PBT Test Score of 500
• TOEIC 405- 600

• SITXHRM001 Coach others in job skills
• SITHIND004 Work effectively in hospitality service
• BSBDIV501 Manage diversity in the workplace*
• SITXCCS007 Enhance customer service experiences*
• SITXCOM005 Manage conflict*
• SITXFIN003 Manage finances within a budget*
• SITXHRM003 Lead and manage people*
• SITXMGT001 Monitor work operations*
• SITXWHS003 Implement and monitor work health and safety practices*
• SITXFSA001 Use hygienic practices for food safety
• SITHFAB002 Provide responsible service of alcohol
• SITHFAB005 Prepare and serve espresso coffee
• SITHFAB003 Operate a bar
• SITXFIN001 Process financial transactions*
• SITHIND001 Use hygienic practices for hospitality service
• SITHFAB001 Clean and tidy bar
• SITHIND002 Source and use information on the hospitality industry
• BSBSUS401 Implement and monitor sustainable work practices*
• BSBITU211 Produce digital text documents*
• BSBITU212 Create and use spreadsheets*
• SITXHRM004 Recruit, Select and Induct Staff*

*Denotes units delivered within the SIT40416 Certificate IV in Hospitality.

This course is delivered over 20 weeks + 6 weeks of holidays.
Classes are rostered for 2½ days per week + self-study component.
Full Time studies requires students to attend a minimum of 20 scheduled course contact hours per week. 

• bar supervisor or team leader
• duty manager
• food and beverage supervisor or team leader
• shift manager