Certificate IV in Business (Administration)

This qualification reflects the role of individuals in a variety of Business Services job roles. These individuals may have supervisory performance accountabilities. Individuals in these roles carry out a mix of specialist and moderately complex administrative or operational tasks that require self-development skills. They use well-developed skills and a broad knowledge base to apply solutions to a defined range of unpredictable problems and analyse information from a variety of sources. They may provide leadership and guidance to others with some limited responsibility for the output of others.

Students must be at least 18 years and have satisfactorily completed one of the following:

• Australian Year 11
• An overseas school qualification equivalent to Australian Year 12
• Certificate III in a related field

English proficiency requirement:

• IELTS overall score 5.5
• TOEFL (iBT) score of 46
• PTE (Pearson Test of English Academic) score of 45

The following units of competency are covered in this course:  BSB40120 Certificate IV in Business

Core Units

• BSBCRT411 Apply critical thinking to work practices
• BSBTEC404 Use digital technologies to collaborate in a work environment
• BSBTWK401 Build and maintain business relationships
• BSBWHS411 Implement and monitor WHS policies, procedures and programs
• BSBWRT411 Write complex documents
• BSBXCM401 Apply communication strategies in the workplace

Elective Units

• BSBPEF402 Develop personal work priorities
• BSBPEF401 Manage personal health and wellbeing
• BSBOPS405 Organise business meetings
• BSBTEC401 Design and produce complex text documents
• BSBTEC402 Design and produce complex spreadsheets
• BSBHRM417 Support human resources functions and processes

Possible job titles relevant to this qualification include:

• Business Administrator
• Personal Assistant
• Office Administrator
• Sustainability Manager
• Sales Assistant
• Customer Service Assistant
• Administrator